Frequently Asked Questions

  • We offer a range of payment solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.

  • Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

    Applications are typically approved within 90 minutes of submission and terminals are sent out immediately upon approval.

  • Personal attention sets us apart. Every client gets a dedicated account specialist who knows your shop and proactively helps reduce fees and resolve issues. We’re not a call center—we’re your partner in payments. Contact us for a no-obligation conversation

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

    *Clients of Repair Shop Payments have Derek’s personal cell number, which they can call/text for a faster response

  • We focus on models that actually save shops money. Most independent repair shops we partner with are now on Compliant Cash Discount or Surcharging, as these eliminate or offset the bulk of processing fees. Traditional Interchange Plus remains available for those who prefer it. No hidden charges, no contracts—only solutions that fit your shop. Book a call and we’ll show you the numbers.

  • Clients tell me it feels like having a payment expert on staff. We’ve worked with merchants for over two decades, proactively looking out for their interests and stepping in whenever needed. Give us a call to learn the difference having a merchant advocate on your team can make!